Everyday Free Shipping on $500 Purchases offer.

Shipping & Returns

SHIPPING

        All orders are shipped FOB (Free on Board) from Norcross, GA.
        Normal delivery time is between 10-14 business days however, delays may occur due to unforeseeable circumstances.


 

Shipping and Handling Charges are as follows : 1) Purchases over $1000.00 will be charged 12%, 16%, or 22% of the TOTAL INVOICE AMOUNT depending on area; 2) Purchases less than $1000.00 will be charged a FLAT RATE of $120.00, $160.00, or $220.00 for FURNITURE. For ACCESSORIES, if the TOTAL INVOICE AMOUNT is over $500.00, the shipping charge will be 20% if it does not meet $500.00 the shipping charge will be 28% of TOTAL INVOICE AMOUNT. Should the customer decide to provide a means of transport for the items, a 4% Handling Charge will be added. This includes those that decide to do freight collect.**Some items may require packaging in oversized cartons and may result in extra freight charges or it can be lower depending on how many items and how much it weighs. DRIVERS DO NOT ASSIST WITH UNPACKING, SET-UP OR CLEAN UP OF DELIVERIES. (It can be an option for an additional extra charge.)
        

SPECIAL ROUTING INSTRUCTIONS must be specified at the time of purchase. SPECIAL HANDLING REQUESTS are subject to extra charges.

Orders that need to be shipped at a date exceeding 2 weeks after the original date of purchase (excluding back ordered items) will require a DEPOSIT of 30% of the TOTAL INVOICE AMOUNT.

Residential Deliveries
Residential Deliveries are CURB-SIDE DELIVERIES. If needing assistance for a white glove delivery, there will be an additional shipping charge added.
Joy Cosmetic will be more than happy to provide customers with a list of carriers to choose from, and create the Bill of Lading and Shipping Labels on the customer’s behalf.  

***Deliveries to addresses in the state of CALIFORNIA/CANADA are as follows:

1) Purchases over $1000.00 will be charged 22% of the TOTAL INVOICE AMOUNT;

2) Purchases less than $1000.00 will be charged a FLAT RATE of $220.00 for FURNITURE or 28% of TOTAL INVOICE AMOUNT for ACCESSORIES. **Some items may require packaging in oversized cartons and may result in extra freight charges.
3) CUSTOMER IS RESPONSIBLE FOR ALL CUSTOM FEES/HOLDS/BOND ETC, FOR OUT OF COUNTRY DELIVERIES

Shipping Expedition

The standard Lead time is 10-14 business days. However, Joy Cosmetic provides an expedite service which delivery will usually be made in 4-7 days, excluding California which may take 7-10 days. The fee for the expedited shipping is an extra $200.00. Once payment is made Joy Cosmetic will call our freight service for immediate pick-up and will be shipped out the same day.

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